FAQ

How long does shipping take?

Most orders arrive within 7–21 business days, depending on your location.

Do you ship internationally?

Customers are responsible for any customs or import fees.

How can I track my order?

You'll get a tracking link by email once your order ships. You can also contact us anytime at hadialuxestudio9@gmail.com for an update.

What's your return policy?

You can return unused items within 14 days of delivery. See our full Refund & Return Policy for details.

Can I cancel my order?

Yes, if it's within 12 hours of placing it and hasn't shipped yet. Email us right away with your order number.

What if my item arrives damaged?

Contact us within 7 days with photos – we'll send a free replacement or full refund, no return needed.

How do I contact you?

Email hadialuxestudio9@gmail.com – we usually respond within 24–48 hours.